Safety is not an afterthought at HeartSyncNow, it's built into every layer of the platform. Here's an honest look at how we protect you.
We offer two levels of identity verification: email verification (required) and optional ID + selfie verification. Verified members get a visible badge so others know they're genuine. This significantly reduces fake profiles and catfishing.
Every report submitted by a member is reviewed by a real person on our safety team within 24 hours. We don't rely solely on algorithms. Real people make the final call on warnings, suspensions, and permanent bans.
You can block or report any user from their profile or directly within a conversation. Blocked users cannot see your profile, message you, or appear in your discovery feed. It takes two taps and we act on reports fast.
You control who sees your location (you can hide it), who can message you (everyone, verified only, or matches only), and whether to enable incognito mode, where your profile is only visible to people you've already liked.
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